Key Responsibilities

💬 Customer Service & Front Desk Operations

• Greet clients, assist with appointment scheduling, and answer inquiries about artists and shop policies

• Process transactions, manage the cash drawer, and handle gift card sales

• Respond to phone calls, emails, and social media messages professionally

• Maintain a clean, organized, and welcoming front desk and lobby area

📱 Social Media & Marketing

• Create and post Instagram Reels, TikToks, and Stories to highlight artists, shop culture, and upcoming events under direction and brand guidelines

• Share client experiences, artist spotlights, and educational content

• Engage with followers, respond to messages/comments, and track social media trends

• Assist with event promotion and marketing campaigns

  🧼 Cleaning & Shop Maintenance

• Perform daily cleaning duties (sweeping, mopping, disinfecting surfaces, taking out trash)

• Keep front desk, client areas, and bathroom stocked and sanitized

• Follow health & safety protocols to maintain a safe and clean work environment

What We’re Looking For

• Reliable attendance and the ability to commit to a consistent weekly schedule.

• Strong customer service skills—friendly, professional, and able to multitask

• Comfortable with cleaning duties—this is not just a desk job

• Social media marketing experience (Instagram, TikTok, Facebook)

• Self-motivated and proactive—able to work independently and take initiative

• Excellent communication and organization skills

• Familiarity with tattoo culture is a plus, but not required

• Previous experience in reception, marketing, retail, or hospitality is preferred

Schedule & Benefits

• Weekend required

• Paid training on front desk procedures, social media management, and shop hygiene

• Supportive, inclusive, and creative work environment

• Potential for growth into event management and advanced marketing roles